The Technical Support Officer will be the first point of contact for resolving all FCS-related matters, which include onboarding of new clients, resolving communication issues between hardware and software, configuring hardware, and carrying out performance analysis to determine unit/client success rate.
Work with the Research & Development, Implementation, and Recovery & control teams in resolving more technically advanced client issues.
Immediate support via email, phone call, chat applications, desktop connection software like TeamViewer and other relevant applications will also be required.
Job Requirements
Candidates must have completed NYSC and possess either a B.Sc. or HND in Electrical/ Electronics Engineering, Mechanical Engineering, Physics or any relevant field.