Responsible for the overall planning, completion and profitable management and operation of the services within projects embarked upon within the different business units
To prepare documents, presentation decks, spreadsheets etc that will ensure the company wins with both new and existing customers
Design and Develop project initiation document /charter, and detailed project plan for all new contracts and existing excellence/efficiency projects for existing projects
Creation of market attractiveness for new or proposed projects/contracts.
Primary responsibility for the startup of all new contracts and projects to attain operational stability and excellence
Plan, Design and implement operations strategies and action plans to insure that the operations group supports strategic imperatives.
Design, Establish and monitor SOPP for all sites and establish framework and onboard client sites on IFS CMMS/CAFM
Strategy, Plan and Program for the Preventive, Corrective and Restorative maintenance for all client assets by establishing a comprehensive asset register and SOPP for all client assets including all Mechanical, Electrical, Civil, Power both soft and hard services
Support operations for ongoing facility management activities after transition from project to operations.
Visit sites to ensure service delivery is in line with laid down standards and conduct periodic objective site assessments
Report on site performance periodically and ensure electronic and hard copy customer feedbacks
Report on an ongoing basis on all service gaps with other relevant units and departments
Manage customer relations proactively in cooperation with relevant units and departments
Any other responsibility assigned
Requirements
Bachelor's Degree in Business, Environmental Science, or a related field. Master’s degree preferred.
Minimum of 5 years of experience in project management, business analyst and technical assistant in a reputable company.
PowerPoint, Excel, MS Project,
Tech savvy and must be able to learn and navigate CMMS/CAFM
Certification in Project Management (PMP, PRINCE2, or equivalent).
Strong Verbal Communication and Presentation Skills
Strong proficiency in data mining, Excel, Power BI, and other relevant data management tools.
Demonstrated ability to lead and manage a team effectively.