Job Description
Job Summary:
- To contribute to the profitability of Hermes by sustaining and growing the company’s Diesel Retail Sales Business by ensuring operational excellence, revenue growth and cost-leadership.
- To identify, build and maintain strategic relationships that will ensure the continued growth and profitability of the company’s Diesel Retail sales business and contribute to strengthening the company’s brand.
Roles and Responsibilities:
- Develop and implement sales strategies to achieve sales targets.
- Ensures consistent, profitable growth in Retail sales revenues through positive planning, deployment, and management of sales personnel.
- Identifies objectives, strategies, and action plans to improve short- and long-term retail sales and earnings.
- Prepares and manages the budget for the company’s Retail sales and drives its delivery.
- Liaises with the Management and Procurement team to source products.
- Engages with Executive Management to determine product pricing and/or discount schemes and ensures that this is effectively communicated to customers.
- Ensures consistent, profitable growth in retail sales revenues through positive planning, deployment, and management of sales personnel.
- Directs the selling activities within the company’s Sales & Marketing business, including resource deployment and customer interactions.
- Leads business development activities and manages existing relationships to grow the retail sales portfolio.
- Puts in place measures to effectively track and address customer feedback and complaints.
- Liaises with customers concerning availability of stock.
- Reviews the periodic inward delivery and product inventory reports.
- Analysis performance reports and reports trends in profitability and pricing.
- Reviews sales and marketing reports relating to own business division and reports to Executive Management on performance.
- Build and maintain strong relationships with customers and stakeholders.
- Monitor inventory levels and coordinate with production and logistics teams to ensure timely delivery of products.
- Conduct market research and gather customer feedback to improve products and services.
- Prepare sales reports and provide insights on market trends and competitor activities.
- Manage and motivate the sales team to achieve targets and maintain high levels of customer satisfaction.
Requirements:
- BSC/BA/HND
- Experience in the downstream oil & gas industry is compulsory.
- Required years of experience - Minimum of 4 years’ experience as a retail sales representative with focus on diesel retail supply sales on a large scale to end users.
- Strong communication and negotiation skills.
- Ability to work independently and in a team environment.
- Proficiency in MS Office and sales software.