• Application Deadline: Mon, 18 Dec 2023 00:00:00 GMT
• Position: Program Manager


• Job Type Full Time


• Qualification BA/BSc/HND


• Experience 10 years


• Location Lagos


• Job Field Banking  , Project Management 
  

DUTIES & RESPONSIBILITIES

• Define program/project scope, goals and deliverables of assigned strategic initiatives of FirstBank in collaboration with all stakeholders.


• Lead and deliver large, complex internal & external engagements that identify, design, and implement creative business and technology solutions for the Bank.


• Clearly define quantifiable program benefits, and ensure a benefits realization plan for the program.


• Estimate the resources (human, financial and technical) needed to achieve project goals.


• Prepare budget proposals, obtain approvals and recommend subsequent budget changes where necessary.


• Effectively and efficiently manage resources tied to the various projects.


• Ensure that required approvals are obtained and that adequate documentation is maintained for all program/project expenditures.


• Develop a holistic Business Readiness and Change Management plan to disseminate information to all stakeholders and the public throughout the program/project life cycle.


• Effectively communicate project expectations to all stakeholders in a timely and clear fashion


• Manage multiple work streams on assigned projects to deliver expected quality within milestones and on budget, including the achievement of the benefits realization plan.


• Supervise the activities of the Team Leads, Senior Associates, and Associates or other project team members and enabler teams working on assigned projects.


• Proactively manage changes in project scope, identify potential crisis/risks, and devise contingency plans to provide solutions and take corrective action.


• Conduct project post mortems reviews and make recommendations (Report) to identify successful and unsuccessful project elements.


• Drive insight-infused discussions to enable Project sponsors to best develop and execute against their overall strategy.


• Apply an in-depth knowledge of organizational structures, operating models and processes to analyze, assess and improve Project sponsor’s business and project requirements.


• Identify and solve problems objectively using analysis, experience and judgment.


• Identify and transform opportunities into solutions that drive business value for our internal FirstBank clients.


• Develop presentations, reports and provide briefings on projects to Management.


• Leverage cross-geography insights and practitioners to enhance internal FirstBank internal client service delivery.


• Incorporate financial information when evaluating business opportunities and making recommendations.


• Participate in the development and presentation of proposals for business development activities.


• Develop relationships, establish credibility with and instill confidence in internal clients.


• Articulate how technology enables and differentiates the business and communicate this effectively to Project sponsors and other internal customers.

QUALITIES

• Ability to identify program/project complexities and reflect same in the work plan.


• Ability to make objective and well-informed decisions; and also to perceive the impact and implication of such decisions.


• A very strong sense of ownership with every assigned task.


• Strong track-record in effectively developing market credibility in a timely manner.


• Strong people management and project management skills.


• Excellent communication and interpersonal skills with the capacity to motivate and lead a team with enthusiasm, drive and effectiveness.


• Proven ability to deliver on multiple tasks within tight timelines in a client-driven environment.


• Excellent persuasive and negotiation skills.


• Ability to show flexibility - open to change and adapt behavior or work methods in response to new information or unexpected obstacles.


• Ability to effectively manage multiple work streams of the implementation program/project.


• Ability to identify and resolve conflicts within the project team.


• Ability to implement best practices and tools for program/project execution and management.


• Deep industry knowledge and good understanding of underlying operational issues.

JOB REQUIREMENTS

Education 

• Minimum of Bachelors degree, with a minimum grade of 2.2.


• Project Management certification will be an added advantage.

Experience 

• Minimum of ten years relevant working experience, covering a range of functional areas.


• Experience with managing transformation, change management or other strategic projects.


• Experience with Program Management or Project Management Office desirable.


• Supervisory experience.