• Application Deadline: Wed, 20 Dec 2023 00:00:00 GMT
• Position: Relationship Executive - Abuja


• Job Type Full Time


• Qualification BA/BSc/HND


• Experience 2 years


• Location Abuja


• Job Field Sales / Marketing / Retail / Business Development 
  

Job Description

• Identify potential opportunities and advise the Business development and sales team to follow through.


• Ensure dedicated business relationships with clients and partners are maintained and grown.


• Review company practices to ensure clients get maximum satisfaction from the services provided.


• Conduct regular client visits in accordance with the company’s business value proposition and initiate modifications where necessary to better service the clients.


• Enlighten prospects and clients about the company’s products, services and special offers.


• Sell solutions using a diagnostic approach and by using a detailed understanding of the industry and client needs to form a holistic view of the client’s business.


• Attend to client complaints, quandaries and resolve issues promptly.


• Conduct customer satisfaction surveys and recommend ways of improving client satisfaction.


• Work with internal departments to ensure company meets clients’ expectations.


• Oversee customer relationship management system.


• Assist with mending disengaged or fractured relationships where they exist.


• Harness internal relationships to better address clients' needs and to maximize the company’s profits.


• Respond to and investigate client and participant queries and ensure action is taken with agreed service levels.


• Conduct in-depth needs assessments to better understand each client's requirements.


• Identify a range of companyofferingsthat could meet the goals and values of each client.


• Maintain the risk oversight including operational, reputational and compliance.

Requirements

• Minimum of a First Degree in Engineering.


• At least two (2) years prior experience as Relationship Executive or in related role.


• Ability to forge profound working relationships.


• Strong interpersonal and collaborative skills.


• In-depth knowledge of effective sales and negotiation tactics.


• Outstanding verbal and written communication.