Job Description
Job Summary
Our Client, an oil and gas servicing and industrial catering company is looking to hire a General Manager, Shared Services. The ideal candidate will will play a pivotal role in the successful operation of our company's shared services function within the oil and gas, Industrial, Catering and Marine industry. In addition, be responsible for optimizing and overseeing a range of support functions, ensuring efficiency, cost-effectiveness, and alignment with organizational objectives , and will lead a team and drive continuous improvement initiatives across various shared service areas.
Responsibilities
- Develop and implement shared services strategies, policies, and initiatives that support the company's overall business goals and growth.
- Oversee shared services functions, which may include Commercial, HR/Admin, IT, Procurement, and other support areas.
- Drive operational efficiency, cost reduction, and process improvement initiatives.
- Identify opportunities for standardization and automation.
- Recruit, develop, and manage a high-performing shared services team.
- Foster a culture of collaboration, innovation, and excellence.
- Provide coaching and mentorship to team members.
- Manage shared services budgets and ensure cost-effective service delivery. • Monitor financial performance and seek opportunities for optimization.
- Oversee relationships with service providers and vendors.
- Negotiate contracts and ensure service level agreements are met.
- Ensure compliance with industry regulations and company policies.
- Mitigate operational risks and implement best practices.
- Collaborate with various business units to understand their support needs.
- Act as a liaison between shared services and internal stakeholders.
- Promote a culture of continuous improvement and innovation in shared services operations.
- Identify and implement technology solutions to enhance efficiency.
Requirements
- B.Sc. in Business Administration, Finance, or a related field.
- MBA/M.Sc. in Business Administration, Finance, or a related field is an added advantage.
- A minimum of 10 years of proven experience in shared services or a related leadership role within the oil and gas, Industrial Catering/Marine industry.
COMPETENCIES
- Good understanding of business operations and industry-specific challenges.
- Proven track record in managing and optimizing shared services functions.
- Exceptional leadership and team management skills.
- Strategic thinker with the ability to align shared services with broader business goals.
- Excellent communication, negotiation, and stakeholder engagement skills.
- Knowledge of relevant industry regulations and compliance requirements