Job Description
We are recruiting for the role of a VOIP Engineer in our ICT department.
VoIP Engineer Responsibilities:
- Meeting with IT managers to determine the company’s networking needs.
- Analyzing existing VoIP networks and computer systems.
- Developing architecture plans for voice and data services.
- Installing network hardware modules including IP and PBX communication servers.
- Perform analysis on trunk utility and optimize IP and PBX Communication server for capacity building.
- Designing and implementing Cisco Unity systems.
- Troubleshooting VoIP network issues.
- Analyzing and upgrading network security systems and protocols.
- Design and execute various Cisco Unity configurations and provide support to Unified Messaging.
- Analyze all security problems on the network and develop new technologies to cater it.
- Adding network users and managing company permissions.
- Optimizing network installations for future expansion.
- Coordinate with vendors, analyze appropriate product offerings, and develop new products and services for the network.
- Training staff on network and system protocols.
- VoIP Engineer Requirements & Educational Qualifications /certification
- Bachelor’s degree in information technology, computer science, or a similar field.
- Previous experience working as a VoIP network engineer for not less than two (2) years.
- In-depth knowledge of VoIP systems and IP Protocols.
- Knowledge of hardware systems including servers, memory modules, processors, and peripherals.
- Detailed knowledge of network security systems and software.
- Good project management skills.
- Familiarity with WAN and LAN systems.
- Excellent troubleshooting skills.
- Advanced written and verbal communication skills.
- Certifications on CompTIA Network+, CompTIA Security+., Cisco CCNP Collaboration etc is an added advantage