Job Description
Responsibilities, scope
- Leadership & Collaboration: Work alongside QA Leads, providing direction and support, ensuring that the team is effective, engaged, and well-aligned with the QA strategy.
- Strategy & Processes: Collaborate with key stakeholders and peers to define, develop, and implement the best QA methodologies, processes, and tools to ensure efficient and thorough testing efforts.
- Test Planning & Execution: Oversee the creation and implementation of test plans, both manual and automated, ensuring comprehensive coverage and efficient defect detection.
- Continuous Improvement: Analyze defect metrics and testing results to identify trends and recommend enhancements.
- Inter-departmental collaboration: Work in sync with heads of engineering, product management, development, and other teams to guarantee product quality throughout the software development lifecycle.
- Tool & Infrastructure Management: Evaluate and manage tools and technologies to bolster testing capabilities.
- Training & Knowledge Sharing: Ensure the QA team remains updated with the latest industry best practices and methodologies.
- Stakeholder Communication: Relay vital information regarding testing status, results, and metrics to stakeholders.
- Risk Management: Collaborate with cross-functional teams to identify potential product risks and devise mitigation strategies.
- Monitoring and reporting
Required Skills/Abilities:
- Excellent verbal and written communication skills in English and French
- Bachelor’s degree in computer science, Engineering, or a related field
- 8+ years of experience in software quality assurance
- 5+ years of management or leadership experience within QA
- 3+ years of experience leading other managers
- Proven experience in transitioning teams from manual QA to automated testing.
- Prior experience as an Automation QA with hands-on experience in setting up and managing automation frameworks.
- In-depth knowledge of QA methodologies, tools, and processes
- Proficiency with automated testing tools [e.g., Selenium, JUnit, TestNG]
- Familiarity with Agile/Scrum development processes
- Exceptional problem-solving and critical thinking capabilities
- Robust communication and interpersonal skills
- Excellent organizational skills and attention to detail
Hierarchical manager
- Directly reporting to the head of platform and infrastructure