• Application Deadline:
• Position: City Manager


• Job Type Full Time


• Qualification BA/BSc/HND , MBA/MSc/MA


• Experience 7 - 10 years


• Location Lagos


• Job Field Real Estate 
  

Responsibilities

• Conceive and execute the strategy and provision of centralised urban services to homeowners, businesses and visitors to the city.


• Implement and manage the Facility Management ERP/software system to ensure each of the City Management business is tracked and monitored efficiently.


• Analyse financial, technical and billing data to identify issues and opportunities, support and reinforce credit collections.


• Implement framework and oversee in-house teams and contracts for providers for services including City security, parking, cleaning, maintenance and landscaping.


• Supervise all City Management staff (gardeners, janitorial services, groundskeepers, etc.)


• Inspecting buildings’ structure and common services infrastructure to determine the need for repairs or renovations


• Create and implement a safety culture for the city, including speed limits and other safety measures.


• Develop, implement and enforce an Emergency Response Services policy.


• Support customer relations to deal with complaints and other issues with end users and property owners.


• Set up, oversee and administer the City Management function for Nigeria and implementation of development control guidelines.


• Establish methodology for service charges, communicate them to residents and businesses and meet targets for service charge collections.


• Oversee facility management activities including managing service charge administration and accounts.


• Monitor, oversee and ensure internal quality standards are met for the operational deliverables of maintenance services.


• Ensure that the city meets government regulations and environmental, health and security standards.


• Develop a framework for a viable transport/shuttle system that will provide a mobility solution to the city’s residents and visitors.


• Develop and implement a framework for a parking and traffic management system.


• Establish a maintenance compound and base for workers and security.


• Prepare weekly, monthly and other periodic reports on the status of City Management.


• Effectively implement and ensure enforcement of best practices, policies and procedures for the city management functions.


• Establish and maintain effective working relationships with other departments, regulatory agencies, consultants and customers.

Requirements

Hard Skills and Experience:

• Minimum of Bachelor's Degree in Engineering, Project Management or Real Estate focused discipline


• Master's Degree and professional certificates are a plus


• 7-10 years hand-on experience in facilities management with at least 3 years of relevant management experience


• Effective development/project management skills


• Excellent budgeting skills


• Excellent reporting skills.

Soft Skills:

• Mature, pragmatic and flexible approach, strong commercial judgment


• Team player but comfortable working autonomously


• Exceptional written and verbal communication skills


• Good negotiation skills


• Good attention to detail


• Rigorous and organized approach


• Hands-on, ready to roll up the sleeves


• Quick learner and ability and pick up new skills in other related fields.

Persona:

• High energy


• Result-oriented 


• Strong work ethic


• Ability to work effectively under pressure

Other Requirements:

• Negotiation Skill


• Reporting Skill


• Communication Skill


• Project Management Skill


• Budgeting Skill.