Relevant professional qualification would be an added advantage.
Minimum of 6 years professional experience.
Sound knowledge of Word, Excel, PowerPoint and Incoterms.
Effective written and verbal communication skills.
Job Description
Support the organisation’s Business Unit and Network offices.
Win, retain and develop strategic customers.
Plan and manage accounts.
Gather customers and markets information to update business units on product and current trends.
Manage relationship with key customers as customer point of contact at country level.
Drive joint customer meetings with strategic customers to ensure the company moves from a transactional level provider to a strategic level provider to the customer.
Customer implementation to ensure proper operational handover and implementation to meet customer’s expectations (SLA’s & SOPs).
Coordinate with the business development team & operations on customer enquiries, business reviews & account planning.
Work collaboratively with network partners, other overseas offices and actively engage in sales lead generation process (incoming and outgoing) for business growth.
Support finance in control of credit and collections.
Ensure recovery of profit share from origin stations on shipment.