• Application Deadline:
• Position: Customer Success Specialist


• Job Type Full Time , Remote


• Qualification BA/BSc/HND


• Experience


• Location Nigeria


• Job Field Sales / Marketing / Retail / Business Development 
  

• We are seeking an experienced Customer Success Specialist with experience working in BPO or related industry.


• You will be working with the team to support existing as well as prospective clients.

Responsibilities include;

• Work closely with our Sales teams to shape the solution for prospective clients.


• Support existing clients and maintain high levels of client satisfaction.


• Manage talent performance and communication with the client.


• Ensures the team is aware of changes to client products & services.


• Develop existing clients engagement.

Requirements

• Background in Accounting, Finance or IT


• Prior sales experience is a plus or comfortable making sales pitches to clients.