• Application Deadline:
• Position: Administrative Secretary / Receptionist


• Job Type Full Time


• Qualification BA/BSc/HND


• Experience 3 years


• Location Lagos


• Job Field Administration / Secretarial 
  

Job Description

• Greet and assist visitors and clients: A warm smile and a welcoming demeanor create a positive first impression.


• Guide clients and visitors to the appropriate departments or agents.


• Provide information about available properties and services offered.


• Answer and direct phone calls: handle a busy phone sysyem,ensuring calls are directed promptly and efficiently.


• Serve as a knowledgeable resource for inquiries regarding property listings, appointments, and general information.


• Employ excellent phone etiquette to leave callers with a favorable impression.


• Schedule appointments and manage calendars: Maintain a well-organized schedule for real estate agents, ensuring no double bookings occur.


• Coordinate appointments between clients, agents, and other relevant parties.


• Use calendar management tools to optimize time management and efficiency.


• Handle incoming and outgoing correspondence: Sort and distribute mail, packages, and faxes to the appropriate recipients.


• Draft and send professional emails on behalf of the office


• Maintain an organized filing system for physical and digital documents.


• Maintain office cleanliness and organization: Ensure the reception area and common spaces are tidy and presentable.


• Arrange for the maintenance of office equipment, such as printers and copiers. Manage inventory of office supplies and place orders as needed.


• Assist with administrative tasks: Provide administrative support to real estate agents and staff, such as preparing documents, reports, and presentations.


• Conduct research and gather information as requested.


• Collaborate with other administrative personnel to streamline office operations.


• Support real estate agents and staff: Act as a reliable resource for agents, offering assistance with various tasks.


• Coordinate open houses and property showings, ensuring all necessary arrangements are made.


• Collaborate with marketing teams to create and distribute promotional materials.


• Utilize technology and office tools effectively: Proficiently navigate real estate software, customer relationship management (CRM) systems, and office productivity tools.


• Stay up to date with technological advancements and industry-specific software.


• Troubleshoot minor technical issues or escalate them to the appropriate IT personnel.

Education, Experience and Skills

• B.Sc. B.A or HND in relevant field


• A minimum of 3 years experience required


• Excellent communication and interpersonal skills to greet and assist clients in a professional and friendly manner.


• Ability to handle a high volume of calls, emails, and inquiries while maintaining composure and attention to detail.


• Proficient in Microsoft Office and other relevant software for scheduling appointments and maintaining accurate records.


• Strong organizational and multitasking skills to manage administrative tasks such as filing, data entry, and inventory management.


• Knowledge of real estate industry terminology and procedures to provide accurate information to clients and colleagues.