• Application Deadline: Sun, 31 Dec 2023 00:00:00 GMT
• Position: Network Engineer


• Job Type Full Time


• Qualification BA/BSc/HND


• Experience 3 - 5 years


• Location Lagos


• Job Field ICT / Computer 
  

Purpose of the Job

Provide first level off-site technical support for all ipNX services: Voice, Data connectivity, Internet services, WiMAX services etc. To consistently provide a high level of excellent customer service and support ensuring customers satisfaction.

Expected Key Results (Detailed KPIs)

• Network Implementation


• Network Support


• Network Integration


• Incident Management (First Call Resolution)


• Network Services Support


• Efficient Network Infrastructure Strategy for Customers

Educational Qualifications & Functional Skills:

• (B.Sc/B.Eng) Computer Science/Computer Engineering /Electrical-Electronics Engineering (Second Class Upper division)


• CCNA, CCNP (Desired)


• Strong telecommunications, IP design skills, & in-depth knowledge of IP Network.


• Excellent business communication skills both verbal and written.


• Work Experience:


• A hands-on experience with the following is a must: IP Routing, MPLS, QOS, VPN.


• Knowledge and experience with network security (IPSec Firewalls) are desirable.


• Experience with Wireless Point-to-Point and Point-to-Multipoint technologies is desirable


• Candidate must possess excellent customer interface, analytical and presentation skills and be able to influence internal and external organizations


• Other Requirements:


• Customer Focus


• Tech savvy


• Action orientation


• Drive results


• Cultivate Innovation


• Ability to optimize work processes


• Resilience


• Self Development


• Nimble Learning