Telesales Executive at HMD Nigeria

Job Overview

Location
Lagos, Lagos
Job Type
Full Time
Date Posted
2 years ago

Additional Details

Job ID
69664
Job Views
116

Job Description



Main Responsibilities

Duties include, but are not limited to the following:



  • To make telephone calls and manage information on our customer base.

  • Make cold calls to find prospective customers and book appointments for sales advisors

  • Achieve or exceed assigned sales goals by developing action plans and schedules to identify specific sales prospects, targets, and/or markets.

  • Actively use the CRM to prospect, source and maintain customer contact in assigned area.

  • Follow up on new leads and referrals resulting from enquiries and referrals and Keeping records of customer follow ups

  • Respond promptly and effectively to customer enquiries.

  • Maintain a professional image always through personal actions and initiatives.

  • Enhance the company’s reputation and brand image by consistently working to implement the Company’s core values.

  • Prepare reports as assigned relative to activity, lost orders, closings, follow-up, and performance against budget.


Education



  • Minimum of an HND or Bachelor's Degree in Mass Communication, English, Foreign Languages

  • 1 - 3 years work experience.

  • Excellent telephone tone and manner.

  • Must be competent in excel, word and CRM systems.


Technical Competencies:



  • Excellent presentation skills.

  • Excellent marketing and sales skills.

  • Good interpersonal and networking skills.

  • Excellent negotiation skills.

  • Must be self-motivated and results driven.

  • Must be a team player

  • Able to work under diverse working conditions

  • Able to handle the sales pressure and give out optimum results.


Leadership Competencies:



  • Possess personal qualities of Integrity, Respect, and Commitment to corporate mission.

  • Excellent Interpersonal, Communication, Collaboration and Influence abilities.

  • Customer Driven (Internal & External).

  • High energy with strong Drive for results.

  • Creativity and Innovation, with ability to come up with new ideas and initiatives.

  • Inclusiveness and ability to work well with different cultures and working environments.


Languages:



  • Fluency in languages: English with a foreign accent is a plus.


Similar Jobs

Cookies

This website uses cookies to ensure you get the best experience on our website. Cookie Policy

Accept