Job Description
Job Description
- The Team Lead, Projects will be responsible for coordinating award-to-deployment activities for projects, in line with standard deployment processes and project management principles.
- The TL will also manage customers/stakeholders' expectations by proactively notifying them about project issues and their overall impact on schedule & expected delivery dates.
- The role will involve routine visits/spot checks at project sites to ensure on-site challenges are resolved in a timely manner, while meeting scope, quality and project delivery dates.
- Assign projects to project supervisors, within 4hrs of award, taking note of supervisors work load, excellent knowledge of project area & experience.
- Ensure project design pack is reviewed, its objective assumptions clearly understood by both project supervisor & contractor in order to avert scope creeps, delivery delays/failure & revenue loss.
- Ensure project work plan and notification letters are ready within 48hrs of project award.
- Ensure project supervisor and contractor holds project kick-off meeting with Estate/Facility management within
- 72 hours of award. And work plan/ notification letters shared with EM/FM and/or High Street residents thereafter.
- Drive the use of work collaboration tools e.g. WhatsApp chats, emails, live sheets, CUG calls, data sheets, e.t.c to effectively drive project activities.
- Ensure contractor submits invoice to finance within 48hrs of award. Initiate and track payment requests.
- Ensure quick approval of store requests, variation requests and community fee payments
- Share daily project activity outcomes with project stakeholders via the project live sheet and/or emails.
- Share weekly project status summary report to stakeholders, showing results, challenges, reason for missed delivery dates and realistic revised dates.
- Generate performance data showing accurate measure of TATs (Turnaround Times) of i. award-to-PO issuance,
- Payment request-to-fulfillment, iii. Access issue escalation-to-resolution, iv. Purchase request-to-fulfillment, v. variation request-to-approval, e.t.c.
- Submit monthly performance data showing project scorecards in sheets & graphs.
- Use operational data to preempt project delays and fix process/activity bottlenecks
- Keep a list of anticipated project risks (risk register) and execute deliberate actions to avert them.
- Keep a live sheet of project material list, their availability in store and consumption rate. Use this data to trigger advance warning of material stock-out, way ahead of reorder cycle.
- Keep a list of cabinet resource issues that may delay the integration of new MST/P2P circuits to the network, right from the project award. Share list with the maintenance unit and drive action until timely resolution.
- Quickly escalate variation requests and track until approval.
- Routinely visit project sites to enforce work method work rate, quality, & scope.
- Actively engage Estate/Facility management to avert project complaints/escalations
- Ensure that project supervisor and contractor have an excellent understanding of project objectives, assumptions and risks.
- Ensure work plan contains details about work method, quality & scope compliance.
- Validate, approve & qualify variation request. Ensure variation does not exceed cost limits.
- Ensure pre-installation site reviews are done for each project.
- Ensure physical measurements are done on site before signing out of cables and MSTs to avert variation.
- Ensure milestones checks/tests are done and reported upon completion of duct works & hand-hole/Pole works respectively.
- Ensure hand-over tests and reports are done & passed upon project completion
- Ensure all network element is properly tagged/labeled on-site. Labels must align with SRS, design & as-built drawings.
- Verify, store & share all acceptance test documents within 48hrs of project completion (e.g splice report sheet, OTDR trace, as-built drawing, and milestone/hand-over test reports).
- Ensure all completion reports are processed & stored within 5 days of project completion (e.g. JCCs, audit reports, e.t.c.)
- Ensure uniformity of MST numbering on design drawing, splice reports and as-built drawings.
- Ensure final payment request is made and track it to fulfillment.
- Continually leverage on business processes, data analytics and automation to drive project coordination & data/report gathering.
Educational Qualifications & Functional Skills
Academic:
- Degree or HND in Telecoms, Engineering, or Applied Sciences.
- Project Management Certification is required.
- Certifications in Fibre Optic Cabling, CFOT, or FOA will be an added advantage.
Functional Skills:
- Proven track record of leading field teams to successfully deliver fibre projects (FTTH/P2P) in Estates/MTU, within city high streets, and on major highways.
- Sound knowledge of telecom industry best practices, norms, technical requirements & documentation for fiber projects (FTTH & P2P).
- An inherent culture of network documentation (as-built drawing, OTDR test, splice report sheets, etc.).
- Familiar with HSE standards and practices, including Job Hazard Analysis (JHA) skills.
- Excellent quality assurance & cost management skills.
- Proficient use of design software (e.g., AutoCAD, Visio, GIS tools).
- Proficient use of data analytics software (e.g., Excel, Word, Google live sheets).
- Excellent communication skills (written & oral).
- Ability to solve complex problems in record time using honed analytical skills.
- Capacity to provide adequate leadership to project supervisors & contractor teams. Have a result-focused team with a bias for meeting project delivery targets, over and above a fixation on activities.
- Have a strong culture of effective planning with end-to-end view/understanding of project objectives, assumptions, and risks.
- Tech & automation-savvy. Have a strong bias for innovation & systems-thinking.
- Display customer-centricity in response to requests, project delivery speed, team and stakeholder engagement.
Experience:
- At least 4 years working in the telecommunications industry, with experience in fiber network deployment.
- FTTH and P2P fiber maintenance experience, i.e., ability to splice and terminate fiber using splice machines, test, analyze & resolve fiber link issues using OTDR, Light Source/Power Meters (LSPM) & VFL, properly identify fiber cores by color & codes.
- Good experience working in organizations with integrated OSS/BSS applications.