• Application Deadline:
• Position: Customer Service Officer


• Job Type Full Time


• Qualification BA/BSc/HND


• Experience


• Location Lagos


• Job Field Customer Care 
  

Role Description

• This is a full-time on-site Customer Service Officer role located in Lagos.


• The Customer Service Officer will be responsible for managing customer satisfaction, providing customer support, creating a positive customer experience, and providing customer service.


• The Customer Service Officer will also be responsible for maintaining customer records, handling customer complaints, and resolving customer issues in a timely and professional manner.

Qualifications

• Strong interpersonal skills


• Demonstrated ability to ensure customer satisfaction


• Experience in providing excellent customer support


• Proven experience in creating a positive customer experience


• Ability to provide exceptional customer service


• Excellent communication and problem-solving skills


• Bachelor's degree in Business Administration, Marketing, or related field


• Experience working in the financial services industry is a plus