• Application Deadline: Tue, 19 Dec 2023 00:00:00 GMT
• Position: Biomedical Service Engineer


• Job Type Full Time


• Qualification BA/BSc/HND


• Experience 7 years


• Location Lagos


• City Victoria Island


• Job Field Engineering / Technical 
  

Responsibilities

• Basic troubleshooting, installation, maintenance and repair on designated equipment.


• Completing Preventative Maintenance and field modifications.


• Ordering and managing repair parts cycle times.


• Keeping up to date on administrative responsibilities such as maintaining customer service logs and internal service records in a timely manner.


• Maintaining daily communications with customers to ensure resolution and proper follow-up.


• Maintaining tools and test equipment and ensuring they are properly calibrated.


• Utilizing the escalation process to resolve customer service delivery issues.


• Identifying and participating in sales opportunities such as new contracts, contract renewals and system sales.


• Adhering to regulatory requirements

Requirements

• Bachelor’s Degree, Electronic Engineering, Electrical Engineering Technology, or any other related field


• Minimum of 7 years’ working experience servicing engineering/laboratory/medical/diagnostic/workshop equipment.


• Experience in similar industry is preferred.


• Experience diagnosing and repairing mechanical, electromechanical, and/or electronic equipment.


• Experience troubleshooting and responding to customer concerns.


• Proficient level of computer skills


• Excellent analytical, interpersonal and communication skills with the ability to communicate complex technical issues in an easy-to-understand manner.


• Ability to work in a fast-paced, self-directed, entrepreneurial environment.

Salary and Benefits

• Competitive salary range of $500 - USD 600.


• Opportunities for career advancement.


• Supportive and collaborative work environment.


• Company-sponsored training, events, and activities.