• Application Deadline: Wed, 10 Jan 2024 00:00:00 GMT
• Position: Technical Sales Officer


• Job Type Full Time


• Qualification BA/BSc/HND


• Experience


• Location Lagos


• Job Field Sales / Marketing / Retail / Business Development 
  

Role Summary

• The role of the Technical Sales Officer is to sell the products and services of Sambus to organizations’ in both the private and public sector.


• The role is a Business-to-Business (i.e. B2B) sales role where the Technical Sales Officer is assigned a vertical market, and they are responsible for selling to potential customers in that vertical.


• The Technical Sales Officer is to identify and generate opportunities by leveraging the resources and training provided by Sambus to sell, upsell and cross-sell clients in the assigned vertical.

Role Responsibilities

• Identify sales opportunities and follow the sequence of activities in the Sambus Sales Cycle to achieve annual sales targets


• Networking and building connections as well as developing new accounts to build a potential sale pipeline.


• Developing a sales document, preparing quotes, and completing sales-related administration tasks


• Providing outstanding after-sales services to clients and managing client relationships to ensure positive customer satisfaction reviews. Achieve minimum 4-star rating (i.e. 4 out 5) in the assigned vertical


• Collaborating with the Finance & Operations Unit and the Tech team to ensure products are ordered and delivered within agreed timelines. This involves transferring orders to the Finance & Operations Unit for purchases to be made and ensuring that the Tech team delivers and trains clients on products purchased within the agreed timelines.


• Drive repeat sales by checking customer purchase history and cross-selling and/or upselling clients


• Ensure customer loyalty by generating and suggesting added value services clients end-users withing client organizations can get from the products purchased


• Keep the product knowledge and technical skills up to date by participating in ongoing training, workshop and career development programmes


• Accept ownership for generating, maintaining and expanding sales and value-addition services in the assigned vertical.


• Operational reporting and feedback: To produce periodic operational reports to the line manager and provide feedback on market and customer developments that Sambus needs to respond to


• Client and vertical research to stay up to date of industry developments and trends to build expertise and help serve clients/potential clients better.


• Debt recovery support: Monitor account receivables in assigned industry and collaborate with the product champions in client oranisation to induce fast payment on receivables.


• This includes engaging with clients and sharing payment plan options with them to promote fast payment on receivables and reduce bad debts/withholding tax component.