Hotel Operations Manager at Integrated Corporate Services - ICSL

Job Overview

Location
Lagos, Lagos
Job Type
Full Time
Date Posted
3 years ago

Additional Details

Job ID
6995
Job Views
96

Job Description



Responsibilities



  • Oversee personnel including receptionists, kitchen staff, and office employees.

  • Monitor employee performance and conduct regular evaluations to help improve customer service.

  • Collect payments and maintain records of budgets, funds, and expenses

  • Resolve issues regarding hotel services, amenities, and policies.

  • Organize activities and assign responsibilities to employees to ensure productivity.

  • Create and apply a marketing strategy to promote the hotel’s services and amenities.

  • Evaluate hotel performance and ensure compliance with health and safety rules.


Requirements



  • Bachelor's Degree in Hospitality, Business Administration or relevant field.

  • 4 - 6 years work experience in Hotel Management.

  • Exceptional leadership abilities with great attention to detail

  • Must have vast experience in management of a 4-Star Hotel .

  • Outstanding interpersonal communication and customer service skills.


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