Sales Officer at PHR Solutions Limited

Job Overview

Location
Lagos, Lagos
Job Type
Full Time
Date Posted
2 years ago

Additional Details

Job ID
70154
Job Views
150

Job Description



Job Responsibilities



  • Handle online orders from the customer and delivery department.

  • Provide exceptional customer service.

  • Develop strategies for improving our customer satisfaction.

  • Establish and sustain long-lasting relationships with customers.

  • Call potential customers to explain company products and encourage purchases.

  • Answer customers' questions and escalate complex issues to the relevant departments as needed.

  • Develop in-depth knowledge of company products.

  • Keep an accurate record of all sales, scheduled customer appointments, and customer complaints.

  • Collaborate with the marketing department to ensure the company reaches its target audience.

  • Inform product developers of possible improvements and changes to ensure the company products meet current market needs.

  • Prepare cost-benefit analyses for prospective and existing customers to determine the most suitable purchase options.

  • Analyze competitors' products to determine product features, benefits, shortfalls, and market success.


Job Requirements



  • Candidates should possess an OND qualification

  • Minimum of 1 year of proven work experience.

  • Proven sales experience.

  • Excellent negotiation and consultative sales skills.

  • Effective communication skills.

  • Exceptional customer service skills.

  • Excellent interpersonal and people skills

  • Sound knowledge of sales strategies and industry regulations.

  • Proven track record of achieving sales targets.

  • Strong analytical and problem-solving skills.


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