Job Description
Job Duties/ Responsibilities/Accountabilities:
Main tasks will include but are not limited to the following:
- Assist in developing business and marketing plans in coordination with BD Manager to achieve revenue goals
- Participate in industry forums, client discussions, and conferences as a representative of the organization
- Identify new opportunities and engage team members to establish strategies for pursuing those new opportunities
- Interface with customers via phone and e-mail to identify areas of opportunity and provide customers with marketing collateral to further develop their interest.
- Maintain all relevant contact information and record all correspondence for appropriate actions in CRM tools (Salesforce, Action Plans)
- Assist to prepare presentation slides and conduct sales presentations to client (internal and external)
- Determine cross-selling opportunities of PAGI’s products and solutions to internal, existing and potential customers
- Develop and maintain strong customer relationships in order to generate high volume of prospective clients
- Assist internal sales team in following up with quotations when required
- Respond to client queries regarding PAGI’s products and services in a timely fashion
- Assist in reviewing business proposals for new and existing customers
- Participate in tender review documentation process, bid management and review of contracts from clients
- Assist Business Development Manager in preparation of budget for the department and management meetings
- Ensure all documentation (permits, company registration documents, project documents) are always updated.
Key Performance Indicators/ Performance Goals:
- Variance between actual and planned activities.
- Budget variance.
- Achievement of revenue targets
- Revenue growth
- % growth in revenue per product and customer
- Number of new customers
- Market share/customer growth.
- Cost to income ratio
- Customer satisfaction level and retention rate
- Turnaround time for issue resolution
- Adherence to service levels
- Staff engagement and development
QHSE Responsibilities
- Perform their work in a safe manner.
- Ensure by their actions, they do not put at risk, the health and safety of other employees, contractors, sub- contractors, visitors, clients or temporary staff.
- Cooperate with management in the implementation of HSE initiatives.
- Participate fully in HSE programs.
- Report workplace hazards immediately to their managers/HOD’s. Each staff is expected to raise at least 12 hazard.
- observations in a year.
- Report any incidents or injury which occurs at, or in connection, with their work.
REQUIREMENT
- Possess a Bachelor of Science/Social Science or Engineering degree in or related field from an accredited university.
- Possession of additional professional qualifications will be an advantage.
- 2-3 years post NYSC experience in business development/sales role. Previous experience or knowledge in Food and Beverage industry