Job Description
Position Overview
- As the General Manage, you will be the key driver of business success, responsible for overseeing both recruitment and training operations.
- Your role is to ensure the company's growth, operational efficiency, and client satisfaction. This requires a dynamic leader with a strategic vision, strong business acumen, and a comprehensive understanding of recruitment and training processes.
Job Duties
Strategic Leadership:
- Develop and execute a strategic vision aligned with business goals for both recruitment and training divisions.
- Provide leadership to ensure successful implementation of strategic initiatives.
Recruitment Operations:
- Oversee the end-to-end recruitment process, ensuring high-quality talent acquisition for clients.
- Collaborate with recruiters to establish and maintain strong client relationships.
- Monitor and optimize recruitment workflows for efficiency.
Training Operations:
- Manage training program development, delivery, and evaluation.
- Collaborate with trainers to ensure training programs align with industry standards and client needs.
- Implement continuous improvement initiatives for training effectiveness.
Client Relationship Management:
- Foster and maintain strong relationships with both recruitment and training clients.
- Address client concerns promptly and ensure high levels of satisfaction.
Team Leadership and Development:
- Provide leadership, guidance, and support to recruitment and training teams.
- Foster a positive and collaborative work environment, promoting teamwork and professional development.
Financial Management:
- Develop and manage the annual budget, ensuring financial targets are met for both divisions.
- Monitor financial performance and implement cost-control measures.
Key Performance Indicators (KPIs):
Recruitment Division:
- Time-to-fill for open positions.
- Candidate satisfaction with the recruitment process.
- Percentage of successful placements.
Training Division:
- Training program effectiveness and participant satisfaction.
- Number of clients engaged in training programs.
- Revenue generated from training services.
Overall Business:
- Revenue growth for both recruitment and training divisions.
- Client retention and expansion.
- Employee satisfaction and retention.
Goals:
- Increase the client base for both recruitment and training services.
- Achieve improvement in recruitment efficiency and cost-effectiveness.
- Enhance training program offerings, leading to increase in training revenue.
Qualifications and Requirements
- Bachelor's Degree in Business Administration, Human Resources, or related field; MBA preferred.
- Proven leadership experience in both recruitment and training within the HR industry.
- Strong understanding of recruitment processes, training methodologies, and industry trends.
- Excellent strategic planning, business development, and communication skills.
- Proficient in financial management and budgeting.
- Demonstrated ability to lead and motivate diverse teams.