Job Overview

Location
Lagos, Lagos
Job Type
Full Time
Date Posted
2 years ago

Additional Details

Job ID
70686
Job Views
105

Job Description



Job Description



  • Greet and welcome guests as they enter the restaurant.

  • Takes and manage reservations for breakfast, lunch, or dinner.

  • Plans and organizes reservations on restaurant seating chart.

  • Escort guests to assigned dining; bar areas or to a reserved table.

  • Ensures they are seated comfortably.

  • Assigns guests evenly across different servers’ sections in the restaurant.

  • Maintains restaurant’s seating chart throughout the shift.

  • Adds guests’ names to waitlists as necessary.

  • Notifies guests when a table is ready.

  • Keeps the hostess station neat and organized.

  • Assists in rearranging tables for large parties.

  • Reports any problems or issues to restaurant manager.

  • Assists in setting up and cleaning up the restaurant during opening and closing shifts, respectively.

  • Addresses and resolves customer concerns and complaints.

  • Keeps in contact with servers to make sure the seating chart is properly balanced.

  • Thank guests for dining at the restaurant when they leave.

  • Provide OUTSTANDING customer service to guests.

  • Carry out other duties that may be assigned.


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