The Loan Monitoring Officer is responsible for the credit monitoring functions.
The job holder monitors the portfolio and identifies accounts due for collection with a view to ensuring timely repayment.
Job Responsibilities
Monitors the credit portfolio and evaluates the risk of potential default while recommending recovery solutions
Provides daily, weekly, and monthly collection and payment schedules to customers and the marketing team while ensuring prompt and timely repayments as per schedule
Identify and escalate repayment irregularities for further management action
Preparation of monthly portfolio report for Management decision
Preparation of weekly portfolio reports for credit review meetings
Compute weekly branch-wide PAR report, including product, individual and branch-wide PAR analysis
Evaluate product performance through collection and data analysis
Provide weekly report on turnover on loan accounts
Maintain an effective trigger reporting system for credit impairments and propose corrective actions.
Provides support to the legal, recovery, marketing and compliance department on non-performing loans
Call, visit, and send periodic reminders to loan customers on scheduled repayments.
Conduct post-disbursement spot checks on customers to confirm loan performance and utilization.
Monitoring defaulters' repayments to stop recurrent non-compliance
Maintain PAR level in compliance with CBN regulations
Follow up with account officers to reconcile payments received and real-time transaction postings
Presentation of repayment cheques
Responsible for achieving monthly PAR target
Negotiate payment plans with defaulters
Job Requirements
HND / BSc in any field
Evidence of completion or exemption from NYSC
A minimum of 2 years banking experience in a credit monitoring or analysis role