POS Officer at Tranter IT Infrastructure Services Limited

Job Overview

Location
Lagos, Lagos
Job Type
Full Time
Date Posted
2 years ago

Additional Details

Job ID
70763
Job Views
108

Job Description



Responsibilities



  • Escalating merchant’s complaints such as chargebacks/failed/delayed settlements to the appropriate team.

  • Sourcing and onboarding of new merchants.

  • Visitation of merchants and repairs of the terminal to provide firsthand support and resolve POS issues.

  • Creating marketing strategies to achieve giving sales targets.

  • Training merchants and their sales reps on how to use the terminal effectively.

  • Retrieving terminals from inactive merchants

  • Remapping retrieved terminals to new merchants or those with faulty terminals.

  • Making requests for terminal replacements in cases of damage


Requirements



  • Candidates should possess an OND / B.Sc Degree

  • Must have 1-2 years of work experience.

  • Skilled in data analysis using excel

  • Ability to work under pressure

  • Willing to learn fast

  • Good communication skills.


Salary and Benefit



  • N70,000 / Month.

  • Transportation Allowance


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