• Application Deadline:
• Position: Assistant Manager, Benefits and Claims


• Job Type Full Time


• Qualification BA/BSc/HND , MBA/MSc/MA


• Experience 2 - 5 years


• Location Lagos


• Job Field Insurance 
  

• Responsible for leading the surrender, policy loan and partial withdrawal within the department. operational efficiency across the department.

ROLE COMPLEXITY

• Plan and carry out sequential projects while considering contingencies and alternatives

FUNCTIONS & RESPONSIBILITIES

• Lead surrender, policy loan and partial withdrawal team


• Operational efficiency across the department to ensure Turnaround Times are met


• Ensure surrender rates are reduced by 30%


• Operational tasks


• SOP Review and update


• KPI Metrics for Claims Tracking


• Loan recovery


• NPF Withdrawal

CORE COMPETENCIES

• Communication


• Avid learner


• Flexibility and adaptability


• Interpersonal skills


• Leadership skills


• Problem-solving skills


• Team building


• Emotional Intelligence


• Time management


• Commitment to excellence


• Career focus

FUNCTIONAL COMPETENCIES

• Informational Management


• Training


• Performance Evaluation


• Numerical skill


• Attending seminars and conferences

QUALIFICATIONS

• HND/B.Sc. in Insurance or related Social Sciences field with a minimum of upper credit and second-class upper honours, respectively.


• M.Sc. or MBA would be an added advantage.


• Professional Certification (ACIIN or ACII) would also be an added advantage .


• 2-5 years of relevant experience.