Job Overview

Location
Lagos, Lagos
Job Type
Full Time
Date Posted
2 years ago

Additional Details

Job ID
71090
Job Views
107

Job Description



Job Description



  • Sales: Converting clients

  • Building and maintaining profitable relationships with key customers the relationships with customers handled by your team

  • Resolving customers complaints quickly and efficiently

  • Keeping customers updated on the latest products in order to increase sales

  • Meeting with managers in the organization to plan strategically

  • Expanding the customer base by upselling and cross-selling

  • Reporting on CRM and generating reports as requested by manager

  • Understanding key customer needs and addressing these knowing your competition and strategizing accordingly

  • Act as conversion officer which means sending calls and emails, especially calls to clients to follow up with tuition fee payment

  • Handling the application process for the students


Requirements



  • A bachelor's degree/HND in administrative related courses

  • Working knowledge of all Microsoft Office applications

  • Must reside in or within Ikeja environs

  • 1-2 years of experience in similar capacity

  • Have a personal laptop 

  • Prior experience using spreadsheet software, including Excel

  • Notable organizational skills and the ability to provide organization and structure that others can follow

  • Strong communication skills and the willingness to make phone calls, emails, and other communications with clients

  • Comfortable working independently when needed, or as part of a team


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