Officer, Client Service at Stanbic IBTC

Job Overview

Location
Lagos, Lagos
Job Type
Full Time
Date Posted
2 years ago

Additional Details

Job ID
71209
Job Views
76

Job Description



Job Description


The Investor Services Client Services Officer is responsible for daily query management, detachment of shares and account services (opening, closure and amendment).The Client services officer  will be required to call-over pending emails & follow up with relevant units on pending mails. To send weekly, monthly and quarterly reports to stakeholders and ensure the emails are directed to the appropriate teams.


Qualifications


Minimum Qualifications



  • First Degree

  • High proficiency in Microsoft Excel and Powerpoint is an added advantage


Minimum Experience



  • Minimum of 4 years experience required within the financial services sector


Additional Information


Behavioural Competencies



  • Generating Ideas

  • Upholding Standards

  • Developing Strategies


Technical Competencies



  • Risk Management

  • Financial Industry Regulatory Framework

  • Product Knowledge


Leadership Competencies



  • Customer and Client Focused Innovation

  • Driving delivery of Results


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