• Application Deadline: Sun, 7 Jan 2024 00:00:00 GMT
• Position: Telemarketer


• Job Type Full Time


• Qualification Secondary School (SSCE)


• Experience 3 - 7 years


• Location Abuja


• Job Field Sales / Marketing / Retail / Business Development 
  


• Salary Range ₦100,000 - ₦150,000/month
  

Job Brief

• We are looking for an enthusiastic Telemarketer to generate sales either by cold calling or answering requests in a fast-paced environment. You will be responsible for influencing existing or potential customers to buy products or services.


• A successful Telemarketer must be friendly and persuasive. You must be able to understand the customer’s requirements in a short time and present solutions that meet their needs. The ideal candidate will also be patient and cool-tempered to deal with aggressiveness and complaints.


• The goal is to promote business growth by expanding the company’s clientele.

Responsibilities

• Cold call people using a given phone directory to sell products or solicit donations


• Answer incoming calls from prospective customers


• Use scripts to provide information about product’s features, prices etc. and present their benefits


• Ask pertinent questions to understand the customer’s requirements


• Persuade the customer to buy by demonstrating how merchandise or services meet their needs


• Record the customer’s personal information accurately in a computer system


• Deal with complaints or doubts to safeguard the company’s reputation


• Go the “extra mile” to meet sales quota and facilitate future sales


• Keep records of calls and sales and record useful information

Requirements and Skills

• High School Diploma; B.Sc/B.A is a plus with 3-7 years experience


• Proven experience as Telemarketer or similar sales/customer service role


• Proven track record of successfully meeting sales quotas preferably over the phone


• Working knowledge of relevant computer programs (e.g. CRM software) and telephone systems


• Excellent communication and presentation skills


• Proficient in English


• Skilled in negotiation and dealing with complaints


• Persistent and results-oriented


• Patient and able to handle customer rejection