• Application Deadline:
• Position: Retail Store Supervisor


• Job Type Full Time


• Qualification BA/BSc/HND


• Experience 4 years


• Location Lagos


• Job Field Sales / Marketing / Retail / Business Development 
  

Requirements:

• Minimum HND/B.Sc degree


• 4 Years relevant work experience


• Physically fit to stand for hours and lift heavy items


• Lives within 30 -45 minutes commute to the location

Responsibility

• Responsible for the management, operations and success of the assigned store


• Ensure the store is operated in line with the Company’s culture, policies and standard operating procedures.


• Keep the store in order and clean.


• Take care of a sufficient inventory according to the company´s order system and inventory policy (no missing items, no excessive stock, fresh products).


• Ensure that all customers are approached in a friendly way.


• Ensure as little shrinkage as possible.


• Manage the personnel in the most efficient way.


• In order to stay ahead of competition, it is required to apply the principle of economy the maximum extent.

Specific Decisions and Responsibilities:

• The Store Supervisor performs all tasks of his Assistants (cleaning, unloading of pallets, working at the checkout etc).


• Makes sure that all reports, cash and receipts are correct and complete.


• Makes sure all cashiers are well trained.


• Plans the schedule of his team including the holiday plans


• Plans the breaks of the staff.


• Suggests potential cashiers as Store Supervisor or Store Supervisor’s Deputies.


• Responsible for the final calculation and complete documentation at the end of the shift of each cashier.


• Is in charge of arranging correct money transfers to the bank.


• Is in charge of all cancellations of total receipt, complaints as well as returns from customers. If he judges that a customer complaint is suspicious or unjustified he reports the case to the Area Manager for decision.


• Checks the procedure at the check out


• Checks the deliveries from the Warehouse and direct suppliers and reports any delivery mistakes.


• Responsible for all books, reports and forms in the store.


• Decides on orders and order quantities


• Responsible for correct counting in case of physical inventories.


• Trains personnel for other stores in case required.


• Responsible for 100 % price label accuracy.