Job Description
Description and Objectives
- The Human Resources (HR) Generalist will play a critical role by managing various HR functions and providing support to employees and management.
- The ideal candidate will serve as a key point of contact for both internal and external employees and management, providing guidance and support on HR-related matters.
- The ideal candidate will have the responsibility of managing all HR activities as well as identifying, engaging, and hiring top talent and helping Talent Lab’s clients build a diverse and skilled workforce both locally and internationally.
Responsibilities
Technical Responsibilities
- Recruitment & Selection:
- Collaborate closely with hiring managers, HR colleagues, and project owners to understand hiring needs and align recruitment efforts.
- Utilize various online platforms, job boards, and social media networks to source bilingual candidates.
- Employ Boolean search techniques to identify potential candidates with specific skills.
- Evaluate candidates' resumes, work experience, and qualifications to determine their suitability for specific roles.
- Use competency-based interview techniques to assess candidates' abilities and alignment with job requirements.
- Develop a deep understanding of the cultural nuances and expectations related to the target language and region.
- Prepare and present candidates to hiring managers, highlighting their relevant skills, experience, and language abilities.
- Provide clear and concise feedback to both candidates and hiring managers.
- Stay informed about industry-specific trends, salary benchmarks, and competitive hiring landscapes in regions where the second language is prevalent.
- Proactively source candidates through various channels, such as job boards, social media, networking events, and referrals.
Payroll Processing:
- Collaborate with the finance department to ensure accurate and timely payroll processing.
- Handle payroll-related inquiries from employees and address any discrepancies.
Compensation and Benefits Analysis:
- Assist in conducting market research and analysis to determine competitive salary and benefits packages.
- Administer and analyze compensation surveys to ensure the organization's compensation remains competitive.
Performance Management Systems:
- Manage and maintain performance management software or tools used for goal setting, performance evaluations, and feedback.
- Develop and track HR metrics and KPIs related to turnover, retention, recruitment, and other HR functions.
- Engage with potential candidates through personalized outreach and establish strong relationships.
Training and Development Programs:
- Coordinate and track employee training and development programs, including e-learning platforms or specialized software.
Workforce Planning and Analytics:
- Use HR data and analytics tools to assist in strategic workforce planning.
- Identify trends and patterns in employee data to support talent acquisition and retention strategies.
Employee Engagement Surveys:
- Administer and analyze employee engagement surveys, leveraging technology for data collection and analysis.
- Develop action plans based on survey results.
- Implement and maintain employee self-service portals that allow employees to access HR-related information and perform tasks online.
Institutional Responsibilities
- Strong organizational skills for managing employee data, interview notes, and other documentation and ability to generate reports and analytics to track HR metrics.
- Collaboration skills to work effectively with both internal and external stakeholders, hiring managers, HR colleagues, and other departments.
- A commitment to staying updated on industry best practices, diversity and inclusion initiatives, and HR-related trends.
- Willingness to engage in professional development opportunities.
- A commitment to promoting diversity and inclusion in the hiring process.
- Strategies to attract and engage candidates from diverse linguistic backgrounds.
- High ethical standards and professionalism in all interactions with candidates, colleagues, and external partners
Required Competencies
Core requirements
- Demonstrated ability to use technology for all HR activities.
- Proficiency in sourcing and identifying clients to fulfill their talent requirements.
- Proficient in sourcing and engaging professionals effectively.
- Setting and monitoring performance goals, providing constructive feedback and coaching to employees.
- Ability to conduct effective interviews and assess candidate qualifications & Skill in sourcing and attracting top talent.
- Understanding of HR laws, regulations, and compliance and knowledge of HR best practices and industry trends.
- A commitment to continuous learning and staying updated on HR trends and identifying and addressing personal development needs.
- Awareness of industry trends, salary benchmarks, and competitive hiring landscapes in the developmental industry.
- Knowledge of relevant labor laws and regulations to ensure compliance in the hiring process.
Required Education and Experience
- Bachelor’s Degree in Human Resources, Business Administration, Social Sciences, or related field;
- Minimum of three (3) years of progressive & Proven experience as an HR Generalist or in a similar HR role in the developmental sector.
- Professional HR certification (e.g., PHRi, CIPM).
- Knowledge of relevant employment laws and regulations.
- Strong organizational and problem-solving skills.
- Equal employment opportunity statement