• Application Deadline: Tue, 30 Jan 2024 00:00:00 GMT
• Position: Retail Service Representative


• Job Type Full Time


• Qualification BA/BSc/HND , OND


• Experience 3 - 6 years


• Location Not specified


• City Victoria Island


• Job Field Sales / Marketing / Retail / Business Development 
  

Job Description

We are currently seeking a dynamic and customer-focused individual to join our team as a Retail Service Representative at our retail pharmacy stores in Victoria Island and Lekki, Lagos.

Job Functions/Responsibilities

• Greet and assist customers in a friendly and professional manner.


• Provide information about products, promotions, and store policies.


• Attend to customer inquiries, requests, and concerns promptly and effectively.


• Maintain a welcoming and tidy store environment.


• Assist customers in locating products and making informed purchasing decisions.


• Process transactions accurately using the point-of-sale system.


• Respond to online customer inquiries via email, chat, or social media.


• Address and resolve customer complaints and concerns in a timely manner.


• Collaborate with relevant departments to ensure prompt resolution of online issues.


• Actively promote store products and ongoing promotions.


• Participate in the execution of in-store events and marketing initiatives.

Qualifications

• OND/HND/BSc in any relevant field.


• Previous experience in customer service or retail is an advantage.


• Strong communication and interpersonal skills.


• Ability to handle challenging situations with patience and professionalism.


• Availability to work Monday to Friday, 9 am to 9 pm, and alternate weekends from 9 am to 9 pm.


• Must be ready to stand for extended periods and attend to customer needs efficiently.

Requirements:

• Reside in or around Victoria Island, Surulere, Yaba, Bariga, Obalende, and Lekki.


• Flexibility to work extended hours and alternate weekends.


• Enthusiastic and positive attitude.


• Proficiency in using basic computer applications.

Salary Range: ₦100,000 - ₦150,000 gross monthly

Benefits:

• Health Maintenance Organization (HMO)


• Pension Scheme