• Application Deadline: Wed, 22 Jun 2022 00:00:00 GMT
• Position: Branch Manager


• Job Type Full Time


• Qualification BA/BSc/HND


• Experience 3 - 5 years


• Location Lagos


• Job Field Administration / Secretarial 
  

Responsibilities

• Create and enforce plans that will help meet the needs of customers.


• Build long-term relationships with clients and customers.


• Work quickly to address and resolve customer issues


• Notify the sales team of new sales and cross-selling opportunities.


• Become familiar with the competition to stay ahead of them.


• Encourage high sales and good customer service practices.


• Create strategies and work with clients to boost their brand.


• Help promote and maintain a positive company image.


• Ensuring your existing clients are satisfied through after-sales care, as well as gaining and using feedback.


• Identifying and approaching potential new companies or individuals to engage as clients.


• Researching industry trends and providing advice to colleagues about client strategy or new sales opportunities


• Giving presentations to clients about products or services.


• Acting as a point of contact for complaints and escalating issues as appropriate.


• Ensuring that the terms of a contract are adhered to by both your employer and clients.


• Understanding and helping to meet the targets and aims of the client.

Qualifications and Skills

• Degree in Management, Marketing, Communication or a similar field.


• 3 - 5 years work experience.


• Intuitive to customers needs.


• Strong communication and interpersonal skills and the ability to build and maintain relationships.


• A background in customer service or sales is a plus.


• Must understand customer relationship management (CRM).


• Strategic thinker and ability to analyze and solve problems quickly.


• Ability to work well with others and lead a team.


• Knowledge of math and numbers.


• Attentive to detail and organized.


• Must be self-motivated, flexible and able to manage several jobs at one time.


• Proficiency in Microsoft Office.


• Excellent communication and interpersonal skills.


• Good conflict resolution and problem-solving skills.


• Leadership and team management skills.


• Customer-oriented.


• Goal getter.

Salary

N100,000 monthly