• Application Deadline: Fri, 1 Jul 2022 00:00:00 GMT
• Position: Fashion Retail Assistant


• Job Type Full Time


• Qualification BA/BSc/HND


• Experience 1 - 3 years


• Location Lagos


• City Ikoyi


• Job Field Sales / Marketing / Retail / Business Development 
  

Location: Ikoyi, Lagos

Availability to start: As soon as possible

Job Description

• Our client is in search of a highly driven and enthusiastic individual to handle sales whilst maintaining the highest level of customer service attainable.


• As a Fashion Retail Assistant, you will be responsible for attending to client orders, processing, recording and reporting on daily sales.


• You are required to have a good understanding of all products in order to explain to clients and advise accordingly.

Work Hours:

• 9am - 6pm (Mondays - Fridays), Alternate Saturdays(11am - 6pm).

Responsibilities

• Greeting clients, responding to questions, improving engagement with merchandise and providing outstanding customer service.


• Manage point-of-sale processes


• Follow up with client orders to ensure they are delivered to clients in a timely manner


• Processing, recording and reporting daily sales


• Follow up on payment of all client purchases


• Generating and following up with client leads from churned enquiries


• Directing customers to merchandise within the store.


• Cross-sell products


• Suggest ways to improve sales (e.g. planning marketing activities, changing the store’s design)


• Maintain cleanliness of the workspace


• Post pictures of in-store activities


• Follow up with clients for service feedback


• Ensure high levels of customer satisfaction through excellent sales service


• Maintain outstanding store condition


• Maintain a fully stocked store


• Ascertain customers’ needs and wants


• Actively involved in the receiving of new shipments


• Keep up to date with product information


• Accurately describe product features and benefits


• Follow all companies policies and procedures Requirements

Job Qualifications

• Bachelor’s Degree from a reputable university


• 1 - 3 years experience in retail, customer service or business administrative roles.

Requirements:

• Excellent verbal and written communications skills


• Excellent interpersonal skills


• Customer service focused


• Proficiency in using Excel to record sales


• Basic Math skills


• Excellent organisation and follow-through skills


• Basic understanding of sales principles and customer service practices


• Friendly, helpful, confident and engaging personality


• Strong administration skills


• Hands-on experience with POS transactions


• Good understanding of record-keeping.

Salary

N70,000 Monthly.