• Application Deadline: Wed, 17 Jan 2024 00:00:00 GMT
• Position: IT Support Intern


• Job Type Full Time


• Qualification BA/BSc/HND


• Experience


• Location Abuja


• Job Field ICT / Computer 
  

Job Description

• The IT Support Intern will provide technical support, and maintain the organisation’s computer networks. S/he will run routine updates of company systems and applications, and support testing and installation of software tools.

Responsibilities

• Run routine updates and maintenance of the company’s IT infrastructures, systems and applications.


• To make a Standard Operating Procedure (SOP) document on how to utilize it.


• Research, install and manage software tools that enhance staff performance and productivity. To make a presentation on how to use it.


• Add, create and remove users on Google Workspace and Microsoft365 portal.


• Manage office internet; add, update and remove users,observe downtime and contacts customer support where necessary.


• Design and implement cost effective software solutions to be deployed across the organization.


• Work with vendors and service providers on the maintenance and repair of assets and hardware.


• Assist in setting up new staff with work/productivity/onboarding tools.


• Troubleshoot issues around staff members’ challenges with installed tools.


• Monitor the company’s web services & servers and report downtime and/or other issues


• Support with testing, setting up and maintaining software and hardware used and deployed at third party locations for projects, stakeholders and clients.


• Any other tasks as assigned.

Qualifications and Skills

• A Degree in Computer Science, Information Science, Mathematics or any closely related field is required.


• Sound knowledge of application troubleshooting.


• Strong knowledge of web server exploits and their solutions.


• Sound Knowledge of technical requirements of various software & applications.


• Teamwork.


• Good communication skills.


• Highly organized and pays extraordinary attention to detail.


• Must have the ability to act quickly and pragmatically under pressure to prioritise and resolve issues.


• Enthusiasm and high level of motivation.