• Application Deadline: Sat, 20 Jan 2024 00:00:00 GMT
• Position: Customer Service Officer (CSO)


• Job Type Full Time


• Qualification OND


• Experience 2 - 4 years


• Location Lagos


• Job Field Customer Care 
  

Job Description

• We urgently requires the services of an experienced Customer Service Officer who has worked in a Microfinance Bank or Micro finance Institution with a minimum of two years experience in Customer service

The Job description for this person will include but not limited to the followings:

• Providing introductory information to new customers


• Ensuring that customers are satisfied with products or services


• Following up with clients or customers to check that they’re still satisfied with any service


• Letting customers or clients know about additional products or services


• Determining the quickest, most effective ways to answer a client’s or customer’s questions


• Escalating queries and concerns


• Troubleshooting common issues with a product or service.


• For Gender balance, our client will prfer a female who resides within Ipaja, Gowon Estate, Iyana Ipaja of other close vicinities

Qualifications

• Interested candidates should possess an OND qualification with 2-4 years experience.