Job Overview

Location
Lagos, Lagos
Job Type
Full Time
Date Posted
3 years ago

Additional Details

Job ID
7223
Job Views
98

Job Description



Job Overview



  • We are currently seeking Fraud Investigations Analysts to assist our Risk Control in providing a professional investigating, monitoring, detection and recovery service to protect the company from losses due to fraudulent applications, internal fraud and other risk events across the Group.


Job Responsibilities



  • Conduct objective, fair, thorough, unbiased and timely investigations into allegations of fraud, waste or abuse committed by clients against our company

  • Monitoring fraud alerts and review fraud cases, investigate possible matches and minimize losses by taking appropriate action when ‘hits’ are identified.

  • Proactively monitor and review any activities, transactions and data suspected for possible fraud across all payment channels by utilizing appropriate analytical techniques.

  • As needed, contact customers regarding the status of their payments or supporting evidence while providing excellent customer support

  • Providing support to the Operational, Compliance and Business units of the organization on fraud related matters


Job Requirements



  • Qualification relating to fraud, investigations or regulatory compliance is highly desirable

  • Should possess knowledge of fraud prevention/detection techniques, and Fraud Management.

  • 3 years (or more) of experience in an analytical, operations, or finance role. Experience at a payments, finance, fin-tech, or technology company a plus.

  • Team player and collaborates with others constructively and positively. Able to communicate and collaborate with global colleagues in a timely manner.

  • Strong organizational and time management skills with the ability to meet deadlines and achieve objectives

  • Proficient in the use of social media, (Facebook, WhatsApp, Twitter, Telegram, Instagram, YouTube, TikTok).


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