Head of Operations at Workforce Group

Job Overview

Location
Lagos, Lagos
Job Type
Full Time
Date Posted
2 years ago

Additional Details

Job ID
72301
Job Views
97

Job Description



Job Summary



  • Reports to the managing director.

  • Interfaces with regulators and ensure prompt rendition of returns

  • Develop company procedures and operations guidelines.

  • Improve business functionality to align with core business objectives.

  • Working with the managing directors, facility product development and innovation.

  • Ensure operational costs efficiency toward maintaining profit-margins.

  • Ensures error free transaction and efficient operational processes and procedures towards clients satisfaction.

  • Serve as the chief clients management officer to ensure prompt resolution of clients’ complains and efficient service delivery for clients satisfaction.

  • Adherence to company policies and processes and compliance to market rules and guidelines.

  • Ensuring positive client, supplier, and vendor relationships


Qualification



  • 5 - 10 years


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