• Application Deadline: Mon, 22 Jan 2024 00:00:00 GMT
• Position: Customer Service / Front Desk Officer


• Job Type Full Time


• Qualification BA/BSc/HND


• Experience


• Location Abuja


• Job Field Customer Care 
  

Responsibilities

• Keep the front desk tidy and presentable with all necessary materials (pens, forms, paper, etc.)


• Greet andwelcome guests


• Answer questions and address complaints


• Answer all incoming calls and redirect them or keep messages


• Receiveletters, packages, etc., and distribute them


• Prepare outgoing mail by drafting correspondence, securing parcels, etc.


• Check, sort, and forward emails


• Monitor office supplies and place orders when necessary


• Keep updated records and files


• Monitor office expenses and costs


• Take up other duties as assigned (travel arrangements, schedules, etc.).

Requirements and Skills

• Proven experience as a front desk representative, agent, or relevant position


• Familiarity with office machines (e.g. fax, printer, etc.)


• Knowledge of office management and basic bookkeeping


• Proficient in English (oral and written)


• Excellent knowledge of MS Office (especially Excel and Word)


• Strong communication and people skills


• Good organizational and multi-tasking abilities


• Problem-solving skills


• Customer service orientation.