Job Overview

Location
Lagos, Lagos
Job Type
Full Time
Date Posted
2 years ago

Additional Details

Job ID
72411
Job Views
123

Job Description



Summary of Position



  • Welcome guests and guide them to their tables. Making sure safety and hygiene are maintained at all times.


Essential Duties and Responsibilities



  • Serves visitors by greeting, welcoming, and directing them appropriately.

  • Notifies company personnel of visitor arrival.

  • Informs visitors by answering or referring inquiries.

  • Directs visitors by maintaining employee and department directories.

  • Communicate with other staff such as dinners, informing them of clients’ bookings, needs, and complaints

  • Collaborate with other restaurant staff and management to ensure that customer complaints are adequately attended to in a timely manner.

  • Inform guests about the availability of tables and direct them to the tables.

  • Draw up client bookings for tables and ensure that tables are set before clients’ arrival.


Skills 



  • Excellent customer service skill

  • Details oriented and organized

  • Interpersonal communication skills

  • Active listening

  • Ability to stay calm under pressure

  • Phone Etiquette

  • Teamwork

  • Neat, professional appearance and attitude.

  • Able to work a flexible schedule.

  • Problem solving

  • Stress management

  • Physical stamina to stand for long periods of tim


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