Job Description
Description
- We are seeking a skilled and friendly waiter/waitress to join our dynamic team. The ideal candidate will provide excellent customer service, take orders, and deliver food and beverages to our patrons. The waiter/waitress will play a crucial role in creating a positive dining experience for our guests.
Duties and Responsibilities
- Greet and seat customers in a friendly and professional manner.
- Present menus and provide detailed information about dishes and beverages.
- Take and process customer orders accurately and promptly.
- Relay orders to the kitchen and ensure the timely delivery of food and beverages.
- Ensure tables are clean and properly set before seating guests.
- Check in with customers to ensure satisfaction and address any concerns.
- Handle customer payments, process transactions, and provide accurate change.
- Collaborate with kitchen and bar staff to maintain a smooth and efficient workflow.
- Upsell additional menu items and promotions to maximize sales.
- Follow all safety and sanitation procedures to maintain a clean and hygienic environment.
- Maintain a positive and professional attitude, even during busy periods.
- Assist with opening and closing duties as needed.
Qualifications
- Proven experience as a waiter/waitress or in a customer service role.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and handle pressure gracefully.
- Knowledge of menu items, ingredients, and preparation methods.
- Strong organizational and multitasking abilities.
- Attention to detail and accuracy in order taking and delivering.
- Basic math skills for handling payments and making change.
- Flexibility to work evenings, weekends, and holidays.
- Ability to stand and walk for extended periods.
- High school diploma or equivalent; additional training in hospitality is a plus.
Physical Requirements:
- Ability to lift and carry trays of food and beverages.
- Ability to stand and walk for extended periods.
- Ability to bend, stoop, and reach.