• Application Deadline: Wed, 6 Mar 2024 00:00:00 GMT
• Position: Front Desk / Admin Officer


• Job Type Full Time


• Qualification BA/BSc/HND


• Experience


• Location Lagos


• Job Field Administration / Secretarial 
  

Job Description 

• Our Head office is seeking for a Front Desk / Admin officer who is a multi-tasker, self-starter, excellent communicator, proactive, efficient and thinks out of the box. If this is you, then we would like to meet with you.

Responsibilities

• Responsible for welcoming visitors


• Answer telephone calls and attends to customer enquiries and orders


• Monitor and update social media platforms, e-store and online ads


• Liaise with stock keeper regarding stock availability for customer orders


• Ensure customer orders are processed and delivered on time


• Use of Microsoft office to generate reports


• Generate invoice for customers.


• Maintain a clean office


• Handles Petty cash


• Investigate, research and generate sales leads


• Identify and assess customers’ needs to achieve satisfaction


• Ensure customers’ satisfaction and continued patronage through series of follow-up and customer engagement


• Perform any other duties as assigned by Management.

Requirements & Skills

• Good knowledge of customer service and office management


• Working knowledge of social media eg Instagram, facebook


• Ability to be resourceful and proactive in dealing with issues that may arise


• Ability to organize, multitask, priorities and work under pressure


• Proficient in English (oral and written)


• Good knowledge of MS Office (especially Excel and Word) and Internet


• Solid communication skills both written and verbal


• Strong people and presentation skills


• Good organizational and multi-tasking abilities


• Strong phone contact handling skills and active listening


• Ability to multi-task, prioritize, and manage time effectively.