Monitor Terminal/Shelter Performance against set targets.
Ensure accurate data to analyze bus and route performance are captured at work location.
Liaise with route superintendent in analyzing factors affecting Service Performance on routes, to respond to changing market conditions.
Ensure Scheduling and other activities are compliant with legislation and regulations (including busmen’ hours, speed limits etc.).
Analyze and Trend Operational Performance in terms of bus availability and reliability.
Participate in the production and presentation of information on the organization Operations and Performance.
Be Customers friendly and paying attention to passengers’ such as wait & ride time, personal safety, comfort, crowding, ride quality, driver behavior, cleanliness and state of repair.