• Application Deadline:
• Position: Chief Operating Officer (COO)


• Job Type Full Time


• Qualification BA/BSc/HND , MBA/MSc/MA


• Experience


• Location Lagos


• City Ikoyi


• Job Field Administration / Secretarial 
  

Position Overview: 

• Smile360 is seeking a dynamic and experienced Chief Operating Officer (COO) to join our  leadership team.


• The COO will play a pivotal role in overseeing the day-to-day operations of  the dental hospital, ensuring efficiency, quality, and patient satisfaction. The ideal candidate  will have a strong background in healthcare operations, strategic planning, and leadership. 

Responsibilities: 

Operational Leadership: 

• Oversee and optimize all operational aspects of the dental hospital, including patient services, clinical operations, and support functions. 


• Collaborate with department heads to ensure seamless coordination and communication across different departments. 

Strategic Planning: 

• Work closely with the CEO and other executives to develop and implement strategic plans that align with the organization's mission and goals. 


• Identify opportunities for growth, process improvement, and cost optimization. 

Quality Assurance: 

• Establish and monitor key performance indicators (KPIs) to measure the quality of patient care, operational efficiency, and overall hospital performance. 


• Implement and enforce quality assurance protocols to maintain high standards of healthcare delivery. 

Financial Management: 

• Collaborate with the CFO to develop and manage the hospital budget, ensuring financial sustainability and resource allocation. 


• Implement cost-effective measures without compromising the quality of patient care. 

Team Development: 

• Lead, mentor, and develop a high-performing team of healthcare professionals and administrative staff. 


• Foster a positive and collaborative work environment that encourages continuous learning and improvement. 

Regulatory Compliance: 

• Ensure the hospital complies with all relevant healthcare regulations, standards, and licensing requirements. 


• Stay informed about industry trends, regulations, and best practices.  

Qualifications: 

• Proven experience as a COO or in a senior operational leadership role within a healthcare  setting, preferably in a hospital or dental healthcare environment. 


• Strong understanding of healthcare operations, strategic planning, and financial  management. 


• Excellent leadership and interpersonal skills with the ability to inspire and motivate a  diverse team. 


• Demonstrated success in implementing process improvements and optimizing operational efficiency. 


• Knowledge of healthcare regulations and compliance requirements. 


• Exceptional communication and decision-making skills. 

Education: 

• Bachelor's degree in Healthcare Administration, Business Administration, or a related field. 


• Master's degree preferred.