• Application Deadline: Thu, 18 Jan 2024 00:00:00 GMT
• Position: Help Desk Officer


• Job Type Full Time


• Qualification BA/BSc/HND


• Experience 5 years


• Location Lagos


• Job Field Administration / Secretarial 
  

DUTIES:

• Assist the Training Coordinator in monitoring beneficiaries’ progress at the state level. 


• Document and report timely any issues reported by beneficiaries under training.


• Organize resources so they are easy to locate.


• Liaise with appropriate units within the I-Youth to ensure issues are addressed timely and ensure beneficiaries' satisfaction.


• Maintain accurate records of interactions with beneficiaries regarding their progress, problems and responses.


• Compile useful resources for beneficiaries and store them into an information bank


• Document learnings and resilience of beneficiaries.


• Organize field visits to businesses (for entrepreneurship track) and employment sites (for agribusiness interns) and report all situations to the state coordinator, business Development and the Success Manager.


• Work with state coordinators, Business Success Manager and Business Development Officer to ensure pilot enterprises, agribusiness hubs and agribusiness parks are well functioning.


• Work with administrative officers and Procurement Officer to ensure all purchases are well done.


• Perform any other job-related task as may be assigned by the Supervisors.

Requirements

QUALIFICATION:                        

• BSc/HND in Agriculture Extension or social science-related courses with a minimum of five (5) years’ experience performing similar role in a well-structured environment.

COMPETENCIES:

The ideal candidate must:

• Have good communication skills (writing, reading, and speaking).


• Have the ability to use basic Microsoft software (word, excel, PowerPoint).


• Have strong multi-tasking abilities and problem-solving skills.


• Have proven experience as an executive assistant or other relevant administrative support experience.


• Have the ability to work with little or no supervision

Benefits

• We offer highly competitive salary with equally attractive benefits and excellent working conditions in a pleasant campus environment.