Admin Officer at Rand Merchant Bank

Job Overview

Location
Lagos, Lagos
Job Type
Full Time
Date Posted
2 years ago

Additional Details

Job ID
72821
Job Views
92

Job Description



Purpose:



  • The administrative unit is responsible for supporting the administrative functions of the Bank.

  • This position is responsible for smooth daily operations, managing administrative tasks, as well provide support to business units and staff as needed.

  • The Bank Administration Officer plays a key role in operational support duties to ensure the efficient running of the bank's day-to-day facility management and janitorial service management.


Responsibilities:


The successful candidate will be responsible for:



  • Develop and implement maintenance programs, schedules, and procedures to ensure the proper functioning and upkeep of the facility including mechanical, electrical, and general infrastructure.

  • Planning and coordinating all installations and refurbishments

  • Respond and clear queries/enquiries in a timely manner.

  • Conduct regular inspections to identify maintenance, safety hazards, and required repairs.

  • Deliver excellent service against agreed service standards, delivery standards, and minimal error rates as appropriate.

  • Coordinate and supervise maintenance staff, contractors, and vendors to ensure work is completed efficiently and in compliance with the policy of the bank.

  • Develop and implement space management strategies to optimize the utilization of the facility.

  • Implement and promote sustainable practices within the facility including energy efficiency, waste reduction, recycling, and green initiatives.

  • Collaborate with different business units to ensure smooth workflow and address operational issues effectively.

  • Coordinate with Business Technology and other support areas to resolve operational and technical issues.

  • Monitor and analyze inventory levels to ensure optimal levels are maintained while minimizing excess and obsolete inventory.

  • Manage day-to-day fleet operations, including vehicle assignment, scheduling, fueling, and maintenance to ensure availability and reliability of vehicles for the bank’s operations.

  • Implement and maintain the organization’s health and safety policies and procedures, ensuring compliance.

  • Co-ordinate and implement effective emergency procedures in the bank including fire drills, evacuation procedures, raising awareness and accounting for all staff at muster points.


Compliance



  • Awareness and understanding of the regulatory framework in which the Group operates, and the regulatory requirements and expectations relevant to the role.

  • Proactively manage risks and establish/monitor controls to improve the overall state of the risk management and operating framework.

  • Ensure compliance with health and safety regulations and standards to maintain a safe and secure working environment.


Reporting



  • Prepare and distribute internal reports as needed to support the decision-making process.


Governance



  • Undertake periodic self-assessments on key controls to assess the proper functioning and adequacy of existing controls.

  • Highlight significant issues/errors to the Head of Operations.

  • Regulatory compliance refers to compliance with all regulatory agencies, including but not limited to the CBN, FIRS, and South African Reserve Bank (“SARB”).


Qualifications and Experience:



  • Minimum of 3 year's experience in an Administration role, preferably in a financial institution.

  • Experience in occupational health and safety will be an added advantage.


Technical Skills:



  • Proficient in MS Office

  • Organizational and project management skills

  • Knowledge of CBN banking regulations (including foreign exchange regulations), SEC regulations, and any other regulations about banks and financial services companies

  • Knowledge of the workings of the banking operations including customer service, document control and compliance

  • A good understanding of typical merchant banking transactions, especially fixed-income and foreign exchange trading, trade finance, structured lending, and corporate finance


General:



  • Good judgment and decision-making skills

  • High levels of numeracy and literacy are essential.

  • Strong interpersonal skills, and

  • Listening, analysis, and debating skills

  • Attention to detail with strong problem-solving skills.

  • A high level of pragmatism tempered with the strength to stand firm where necessary. Able to deal with criticism.


Human Relations Profile:



  • Strong character & integrity paramount.

  • High degree of self-confidence; pleasant personality; well-presented

  • Well organized / good time management skills / disciplined/ detail orientated.

  • Self-starter able to work with minimal supervision.

  • Team oriented.

  • Flexible when necessary

  • Ability to work under pressure.

  • A strong communicator who is deadline and solutions driven.

  • Strong work ethic and ability to operate in a fast-changing environment (building a business).

  • Able to work as part of a highly innovative and competitive team, meeting demanding deadlines.

  • A high degree of professionalism and business acumen


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