• Application Deadline:
• Position: Fast Food Outlet Manager


• Job Type Full Time


• Qualification BA/BSc/HND


• Experience 5 years


• Location Imo


• Job Field Hospitality / Hotel / Restaurant 
  

Job Description

• As the Fast Food Outlet Manager you will oversee the day-to-day operation of your assigned outlet. You will supervise the outlet workers and ensure that the outlet's operations run smoothly, and customers are served promptly.


• You will ensure that the outlet delivers its periodic target budgets.


• You will also ensure that the outlet adheres to company's policies and procedures to provide the most satisfactory services to customers.

Key Roles and Responsibilities

• Oversee the daily operations of the outlet.


• Plan and assign daily workloads to outlet staff.


• Enforce established policies and procedures.


• Establish operational strategies to meet quality and customer service standards.


• Develop marketing strategies to improve sales and profitability.


• Maintain the outlet facility clean and safe.


• Obtain customer feedback and recommend necessary outlet operational changes.


• Schedule orientations and job trainings for outlet staff.


• Organize regular meetings to discuss outlet issues and challenges.


• Analyze and resolve problems in a timely and accurate manner.


• Organize special events and entertainments to attract more customers.


• Address customer queries courteously and ensure customer satisfaction.


• Develop cost-effective operational plans to achieve outlet goals.


• Assist in cash handling activities and develop expense and revenue reports.

Qualifications

• First Degree in Food Science & Technology, Catering or related fields.


• Minimum of five (5) years relevant work experience in a food services organization.


• Highly experienced in food products and services.


• Sound logistics management, business operations and financial knowledge.


• Strong managerial skills with proven track record in delivering targets and efficiencies.


• Fluency in English is essential, with superior oral and written communication skills.