• Application Deadline:
• Position: Ecommerce Telesales Representative


• Job Type Full Time


• Qualification BA/BSc/HND


• Experience 2 years


• Location Lagos , Ogun


• Job Field Sales / Marketing / Retail / Business Development 
  

Are you a skilled salesperson who can convince customers and close sales over the phone? We are currently seeking passionate individuals with a flair for sales and marketing to join our telesales team in Ojodu Berger, Lagos. As a Telesales Representative, you will be responsible for making outbound calls to potential customers and convincing them about our products.

Key Responsibilities:

Order Confirmation and Customer Engagement:

• Initiate prompt and friendly contact with customers who have placed orders.


• Confirm the details of their order and delivery preferences.


• Address any questions, concerns, or objections customers may have.

Coordinating Delivery:

• Send customer details to the delivery team for order dispatch.


• Follow up with the delivery agent and the customer via phone to ensure a swift and accurate delivery.


• Ensure the successful completion of each delivery.


• Report the delivery status and details promptly to the relevant teams.

Qualifications:

• Excellent communication and interpersonal skills.


• Excellent sales skills


• Customer-centric mindset with a passion for providing outstanding service.


• Strong problem-solving abilities and a positive attitude.


• Ability to effectively address customer concerns and objections.


• Prior customer service or sales experience is a plus, expecially in an E-commerce setting