• Application Deadline:
• Position: Waiter / Waitress


• Job Type Full Time


• Qualification BA/BSc/HND


• Experience 5 years


• Location Enugu


• Job Field Hospitality / Hotel / Restaurant 
  

Job Description

• Greets guests and presents them with the menu.


• Informs guests about the special items for the day and menu changes if any.


• Suggest food and beverages to the guest and also try to upsell.


• Take food and beverage orders from the guest on the order taking pads or on the handheld Point of sale ( POS ) system.


• Obtaining revenues, issuing receipts, accepting payments, returning the change.


• Performing basic cleaning tasks as needed or directed by supervisor.


• Filling in for absent staff as needed


• Punch the order on the POS machine and make sure to enter the special requirements made by the guest while ordering the food. Eg: No Garlic, less spicy etc, Without egg etc.


• Communicate to the guest and provide assistance with their queries.


• Co - ordinate with the busperson, kitchen staff, bar staff to ensure smooth operation and guest satisfaction.


• Server food and beverage to the guest as per the course of order.


• Observes guests and ensure their satisfaction with the food and service.


• Promptly respond to guest with any additional request.


• Maintaining proper dining experience, delivering items, fulfilling customer needs, offering desserts and drinks, removing courses, replenishing utensils, refilling glasses.


• Prepare mixed drinks for service to your customers table.


• Properly open and pour wine at the tableside.


• Adhere to grooming and appearance standards consistently.


• Understands and can communicate products and services available at the resort.


• Must have some familiarity with basic cooking skills.


• Assist buspersons with stocking and maintaing the resturant par stock levels and side station.


• Help other areas of the restaurant such as answering telephones and completing financial transactions.


• Print closing report and drop the cash with the front office / accounts department.


• Tally the Credit Card settlements for the day with the batch closing report from EDC machine.


• Close the shift on the POS termial.

Requirements

• Candidates should possess relevant qualifications with 5+ years relevant work experience.