• Application Deadline: Sun, 21 Jan 2024 00:00:00 GMT
• Position: Customer Service Officer


• Job Type Full Time


• Qualification BA/BSc/HND


• Experience 3 years


• Location Ondo


• Job Field Customer Care 
  

Job Description

• Collaborate with sales team to understand customer requirements and provide sales support


• Ensure all of the information required to service new products is known by the product group


• Coordinate and host customer visits


• Organize conferences for customers, dealers, suppliers and


• Manage to solve customer inquiry on product related issue


• Provide high quality technical support to customers


• Work closely with the Automation Field and Repair Center team


• Design and present technical presentations to internal group


• Actively participate in service escalation meetings


• Verify clarity, accuracy and quality of technical documentation


• Escalate as appropriate, situations where customer satisfaction is compromised and to ensure contractual obligations are met.

Requirements

• A Bachelor's Degree, preferably in Business Admin, Economics and related course


• 3 years experience as a customer servie officer


• Basic skills (Word,power point & Excel)


• A real desire to assist our customers and employees


• Boundless enthusiasm


• Punctuality and reliability a must!


• Basic level skills in Microsoft Word.